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Click on a question to see the answer.
1. Is there a one-size-fits-all SnapIT?
SnapIT comes in two sizes - regular and large. This is due to the different widths of ampoule lids, depending on the ampoule size. The regular SnapIT opens ampoule sizes 1-2ml, 5-10ml, 10-15ml (common sizes), and the large SnapIT opens ampoule sizes 5-10ml, 10-15ml, 20-25ml (large sizes).
Compatibility depends on the ampoule's geometry and the diameter of the ampoule lid. Ampoules of the same size can have a different geometry and ampoule lid diameter. The ampoule size in mls is used as a guideline.
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2. What if the glass lid shatters inside SnapIT?
| • | It is unlikely that the glass lid will shatter inside SnapIT if used according to instructions provided. It is important to follow the Instructions of Use and align the ampoule dot with the SnapIT, then snap away from the dot; if aligned incorrectly, shattering may occur. |
| • | If there is no dot on the ampoule but there is a line around the ampoule neck, then there is no need to align the ampoule with SnapIT before snapping open. |
| • | Ampoules that have no dot or line around it can mean that the ampoule neck has no scoring. Users will need to score the ampoule before breaking open using SnapIT. Users should open ampoules as per usual if the ampoule is usually scored first (via a small saw or blade, etc.) and SnapIT is there to facilitate with the action of breaking open the ampoule. |
| • | If shattering does occur, follow the instructions for cleaning the SnapIT. |
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3. How often do I need to clean SnapIT?
It is recommended that the SnapIT is cleaned daily or weekly to remove any glass residues left inside.
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4. Can SnapIT be sterilised?
The SnapIT is not a sterile device. It can be sufficiently cleaned or disinfected using hospital grade detergent for use in cleaning instruments. The SnapIT can sustain heat up to 150 degrees Celsius.
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5. Is the SnapIT latex free?
YES, it is latex free! The SnapIT is made of durable, anodised aluminium. The O-ring inside is made of silicone rubber.
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6. Where can SnapIT be kept? Can you hang it on your badge or somewhere convenient?
| • | The pocket-size SnapIT comes with a metal ring which enables it to be used on a key ring, hung from a lanyard, or kept in your pocket. |
| • | The larger SnapIT has a flat side for convenience and can be tucked into a drawer, placed on a bench top or trolley. |
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